How to Request Helpdesk Support
With the recent shift to remote work, and influx of service requests coming in, we thought it would be a helpful time to remind everyone how to receive the quickest, most efficient support from your DPI team.
The quickest way to receive helpdesk support:
Here are three troubleshooting steps you can take before submitting a helpdesk request:
If the steps above don’t resolve an issue, then submit a helpdesk ticket or phone call to your DPI team. Always tell us what troubleshooting steps you’ve taken (if any) and the documentation you’ve found during your search.