Concerned about the coronavirus (COVID-19) epidemic, many businesses have begun encouraging employees to work from home. Businesses looking to make the shift to remote work should ensure that both communication channels and technology are in place for business continuity. With Cyber-crime associated with the Corona Virus increasing at a staggering rate we recommend only the most secure access to your networks.

DPI aims to be your trusted partner for all of your tech related needs—in office or online. Here’s how we can help if you are considering moving your business to a remote model:

An Untagle appliance and network security software is required to securely access your company network. If employee laptops are already owned by your company, DPI will update configurations to work with Untangle.
Only Company owned and DPI Managed laptop computers can be used to access your company network remotely. If your employees don’t have company owned laptops, you may purchase new laptops, have them delivered to DPI, and we will configure them and have them delivered to your company.

We are here for you and will continue doing everything possible to address your technical needs. If you would like help ensuring that your business is prepared for remote work, please call 517-206-4591. Additionally, we are available to answer any tech-related questions or concerns you may have at 877-353-8348 from 8 a.m.- 5 p.m. Monday through Friday. Additionally, any support requests can be submitted via our Help Desk Ticket System. Step-by-step directions on how to submit a ticket are attached.

You have my word that our team will go above and beyond to help ensure the continuity of your business during this time. We appreciate your loyalty and continued partnership.